Tuesday, July 17, 2012

VTL Tape Mounting Issues - Invalid Element

We were experiencing issues mounting tapes on two VTL libraries.  Upon further inspection we found this error:

ANR1401W Mount request denied for volume XB0889 - mount
failed. (SESSION: 11744, PROCESS: 431)
ANR8300E I/O error on library NTP10B_VTL (OP=C0106C03,
CC=207, KEY=05, ASC=21, ASCQ=01, SENSE=
70.00.05.00.00.00.00.0A.00.00.00.00.21.01.00.00.00.00.00-
.00., Description=Device is not in a state capable of
performing request). Refer to the &STGM; documentation on
I/O error code descriptions. (SESSION: 11744, PROCESS:
431)

I google'd the "device is not in a state capable" line and found some references saying the element path needed to be specifically set.  After reviewing a few more hits I found this site:

http://publib.boulder.ibm.com/tividd/td/TSMM/SC32-9090-01/en_US/HTML/anrcms5528.htm

If you look at the error above, you will see the ANR8300E and then the ASC and ASCQ values.  Match these numbers on the website above to find the specific issue you are facing.

In this case it was 21 and 01 for an Invalid Element.  We manually updated the elements and serials for the drives.  Thanks to Kent for the help!



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